Legal

About this platform

Food Donations is operated by [Company Name] (“we”, “us”, “our”). By using this platform you agree to these terms. If you do not agree, please do not use the platform.

Nature of payments

Payments made through this platform are commercial sales. When you make a payment, [Company Name] receives the funds and arranges food delivery to your selected organisation offline. The platform does not track or guarantee fulfilment. [VAT and legal status - to be confirmed by client.]

Eligibility

You must be at least 18 years old and resident in the United Kingdom to make a payment. By proceeding you confirm you meet these requirements.

Payments

Payments are processed securely by Stripe. We do not store your card details. All amounts are in pounds sterling (GBP). Once a payment has been processed, refunds are at the discretion of [Company Name] and are handled manually.

Organisation listings

Organisations listed on this platform have been approved by [Company Name]. We do not guarantee the activities or claims of listed organisations. If you have concerns about an organisation please contact us.

Limitation of liability

To the fullest extent permitted by law, [Company Name] is not liable for any indirect, incidental, or consequential loss arising from use of this platform. [Full liability terms - to be confirmed by legal review before launch.]

Changes to these terms

We may update these terms from time to time. Continued use of the platform after changes are posted means you accept the updated terms.

Governing law

These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

Data controller

[Company Name] is the data controller for personal data collected through this platform. Contact: [email address - to be confirmed].

What we collect

• Name and email address when you register or make a payment
• Payment reference (not card details - those are held by Stripe)
• Your chosen display preference for donations (anonymous, name only, or name and amount)
• Organisation account details for registered organisations
• Usage data for error monitoring (no personally identifiable information is logged)

How we use it

• To process and record your payment
• To send a receipt to your email address
• To display your donation on the chosen organisation’s profile (subject to your display preference)
• To manage organisation listings
• To comply with our legal obligations

Legal basis

Processing is necessary to perform the contract with you (completing your payment), to comply with legal obligations, and where applicable, for our legitimate interests. [Full GDPR legal basis analysis - to be confirmed before launch.]

Retention

Payment records are retained for [period - to be confirmed by legal review] for accounting and legal compliance. If you request erasure, your name and email will be anonymised on donation records; we cannot delete financial records.

Your rights

Under UK GDPR you have the right to access, correct, restrict, or request erasure of your personal data. To exercise your rights, contact [email address]. You may also lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Third-party processors

• Stripe - payment processing (UK/EU data centres)
• Resend - transactional email delivery
• Cloudflare - content delivery and image storage
• Sentry - anonymised error monitoring

Cookies

This platform uses a session cookie required for login. No third-party tracking or advertising cookies are used.